Refund policy

Products may be returned within 15 days of purchase. Please reach out to support@bjoremspeech.com for returns - DO NOT mail back to shipper address. Products must be unopened (plastic still intact). Return postage is the responsibility of the customer. Refund will be made once the product has been returned to the warehouse and has been determined unopened and unused.

We DO collect international duties and import taxes if you choose Passport option.

If you do not pay up front through passport and you choose to refuse a product due to the international duties or import taxes you owe and our product is sent back to us. You will be charged a $45.00 international shipment and restocking fee, this fee will be take out of the returned product amount. You will be refunded the difference.